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How To Un-hijack A Hijacked Chrome Tab

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Browser hijacks, we’ve all been there. We’re browsing a website we’ve never browsed before, we click a link and suddenly, we’re staring at some kind of pop-up that won’t go away. Either it pops right back up after closing it, or there’s simply no way to close it, apart from clicking whatever button they want you to click on.

Not only will the pop up not go away, but your whole browser seems to be locked, not letting you close the tab, or even Chrome.

Sometimes there’s a button in the pop up that they want you to click, other times there’s a phone number promising that if you call it, they’ll help unlock your browser.

browser-hijack

First of all, DO NOT CLICK THAT BUTTON. DO NOT CALL THAT NUMBER.

This is a scam. If you click that button, who knows what will be downloaded to your computer. And there’s no reason to call that number. They’re just going to charge you money to get rid of their own stupid browser hijack.

Instead, take a deep breath, tell yourself it’ll be OK, and follow these simple steps:

Windows Users:

  1. On your keyboard, press CTRL + ALT + Delete
  2. Select the Processes tab
  3. Find all instances of chrome.exe, select them and click End Process
  4. Re-open Chrome
  5. DO NOT CLICK RESTORE (If you click restore, Chrome will open ALL of your previous tabs, including the website that was causing the trouble, and you’ll be right back where you started)
  6. Click the little x to make the restore option go away

If you want, you can go to Settings > History > Recently Closed and see all the tabs that were open, and you can re-open the ones you want. Obviously, take care not to accidentally click on the tab that hijacked your browser.

Mac Users:

  1. Click the Apple icon in the upper-left corner
  2. Select Force Quit
  3. Select Google Chrome
  4. Re-open Chrome
  5. DO NOT CLICK RESTORE (If you click restore, Chrome will open ALL of your previous tabs, including the website that was causing the trouble, and you’ll be right back where you started)
  6. Click the little x to make the restore option go away

If you want, you can go to Settings > History > Recently Closed and see all the tabs that were open, and you can re-open the ones you want. Obviously, take care not to accidentally click on the tab that hijacked your browser.

Chrome OS Users:

  1. On the keyboard, press Refresh + Power (your Chromebook will restart)
  2. Chrome will likely re-open automatically
  3. DO NOT CLICK RESTORE (If you click restore, Chrome will open ALL of your previous tabs, including the website that was causing the trouble, and you’ll be right back where you started)
  4. Click the little x to make the restore option go away

If you want, you can go to Settings > History > Recently Closed and see all the tabs that were open, and you can re-open the ones you want. Obviously, take care not to accidentally click on the tab that hijacked your browser.


2 responses to “How To Un-hijack A Hijacked Chrome Tab”

  1. PhistucK Avatar
    PhistucK

    Oh! That should not happen. After you dismiss the dialog box the first time, you should have a check box that prevents the website from showing more dialog boxes. If you do not see a check box after dismissing the first one – this is a bug in Chrome! Use crbug.com for reporting it and mention the problematic URL.

  2. Miguel A. Fonseca Avatar
    Miguel A. Fonseca

    What about us Linux users? … guess we know our way around these kind of things 🙂


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