Did your homepage, search engine or Chrome settings change without your knowledge or permission? Seeing some strange search engine instead of Google?
Let’s fix this!
I have seen MANY people reporting similar issues on Google Chrome forums, and many suggestions and solutions provided by extremely friendly and resourceful people there. With this page, I wan to give you a comprehensive guide to fixing this issue irrespective of the software that hijacked Chrome.
Here is a video to get you started.
Google Chrome Hijacked?
This tutorial covers the following unwanted search / homepage providers:
- Delta Search
- MyStart.incredimail.com or MyStart.incredibar.com
This article is to help those who have on or more of the following issues:
- Default search engine changed without your knowledge / permission
- Default home page changed
How Do You Get Rid of These Things?
This is not easy. Not because there are tough technical step involved, but because there are many things that you have to check. These guys get in through different ways, and make lots of changes on your computer.
Worry not! We will go though these one by one and get rid of this uninvited guest.
Look for Suspicious Extensions
Most of the times, malware get in as an extension. These extensions can change your browser settings, including the new tab page and your default search engine. So our first stop is the extensions page.
Open chrome://extensions and look for anything suspicious. For example, if your default search engine was changed by SweetIM, look for SweetIM here.
Sometimes these extensions show up without any meaningful name, say, Unknown. If you find something like that, remove that too.
Look for Creepy Software on Your Computer
Our next stop is your computer’s Control Panel. Just like we looked up suspicious extensions on Chrome, look for suspicious software on your computer.
Google has released a Software Removal Tool (beta) to help you scan your computer for malware. Download it from here and do a scan.
Here is a list of things to look for (on your control panel and chrome://extensions page):
- Delta Search
- Protect Search
- Advanced System Care PRO 7
- Whilokii 1.0.0
Some of these may be software that you installed yourself. If you find a software you installed giving you trouble, you can try re-installing it, and while re-installing, check if they are asking you to change your search engine provider or homepage and opt out of it before proceeding.
If you need additional help removing programmes from your computer, here are some useful links:
Do You Have Antivirus Software Installed? Let’s Do a Scan
Antivirus software can also sometimes help find these hidden monkeys. So, if you have such a program installed, do a complete scan and remove any suspicious file or program.
Let’s Change Some Chrome Settings Now
Found and removed those extensions or software? Good. Now let’s set Chrome back to how it was, your favorite new tab page design, and you good old search engine.
A bit of spring cleaning actually.
Fix Start Up Pages
- Go to Chrome Menu > Settings > On Startup > and remove unwanted URLs from the list.
- Go to Chrome Menu > Settings > Appearance > and look under the checkbox named “Show Home button” If you find something suspicious, click Change and select Use the New Tab page.
- Here is the official documentation on this.
Change Default Search Engine
Go to Chrome Menu > Settings > Search > Manage search engines > and remove unwanted / suspicious search engines. Official help article is here.
Reset All Chrome Settings At Once
You can reset all the Chrome settings with a single click. This will put everything back to default, including the search engine and home page. This however does not reset passwords or bookmarks, but disables your extensions and themes.
Here is how to reset Chrome:
- Click the Chrome menu icon on the browser toolbar
- Select Settings.
- Search for Reset browser settings.
- Click Reset browser settings.
What happens when you reset Chrome? Read in detail here.
If Your Are Still Stuck With Babylon
…. try this:
- Go to Start > Run > Regedit
- On the left panel go to the top of the list
- Press F3 and search for the word Babylon.
- Regedit will find the first one – press delete
- Repeat steps 5 and 6 until you’ll get something like: “Regedit did not find….”
- From Settings, change the default search engine back to Google.
Thanks to Google Chrome product forums user edwinsequeira for this one!
Remove Default Tab Extension
There is a creepy “Default Tab” extension that I have seen many people talking about. Here is how to remove that one. (Thanks Nazmul Ahmed Noyon from Chrome forums for this solution)
- Go to the control panel and remove Default Tab from the programmes list.
- Press Ctrl + Alt + Delete and go to task manager
- End the Default Tab process
- Now, go to C:\Program Files and delete DefaultTab folder
Note: Inside DefaultTab folder there would be three files
This malware hides itself as one of these or as unknown:
- Supra Savings
- weDownload Manager
- Search Assist
- Zombie Alert
- Coupon Server
- Safe Saver
- Search Protect
- Software Updated Version
- Video Player
- Convert Files for Free
- Plus-HD 1.3
- Trusted Web
- Media Player 1.1
- Feven Pro 1.2
- Savings Bull
- Search Snacks
- MyPC Backup
Uninstall if you find one of these in your Control Panel or the Chrome Extensions page. Detailed instructions here.
You will need some malware removal program for this one. Detailed instructions here.
Remove “Nation Zoom”
This is another home page/ search provider that you may not like. To get rid of this guy, remove Nation Zoom from your programmes list, and reset Chrome Settings. Detailed instructions here.
Remove Right Coupon
This one comes with pop-up ads that you do not want. Some of the programs that are known to bundle Right Coupon include “Youtube Downloader HD”, “Fast Free Converter”, “Video Media Player 1.1″ and “DVDX Player 3.2″. Detailed instructions for removing Right Coupon is here.
Check Your Computer’s DNS
Yes, some spyware even change your DNS settings. Try changing it to your default DNS or Google DNS. Here is how t change it:
Tools and Malware Scanners
If none of the above mentioned steps work f you, try using a malware scanner/remover. Going through the Chrome product forums, there are a few tools suggested by users and expert Chrome users. I haven’t tried any of these, so please do your reading before using these.
Here are the tools suggested by different Chrome users.
This article was made possible with the help of discussions and instructions by Google employees and other Chrome experts on the Google Chrome support forum. The instructions were spread across multiple threads and needed some organizing. I was doing just that!