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How to Change the Password on Chromebook

How do you change the password on a Chromebook? Here is a quick guide to help you with password management on a Chromebook. I will tell you how to reset your Chromebook password and also additional log-in options like PIN unlock.

Chromebook’s Password

Your Chromebook account uses the same password as your Google account. So, to change your Chromebook’s password, you need to change your Google account password. If you need help resetting your Google account password, here is the official help center article to help and guide you with that process.

This should take care of your password reset needs. Most of the time. Sometimes, your password change might not get synced over to your Chromebook. The Chromebook will expect your old password. Let’s take a look at how to fix those issues.

Your Google Account Password Was Changed Recently

If you are logging into your Chromebook for the first time after changing your Google Account password, you will be asked to enter your old password first. The Chromebook will then ask you for the new password twice. Enter the new password and it will validate the password and let you log in and use the Chromebook.

Note: If you do not enter the old password, your local store will be deleted.

This is normal behavior. However, sometimes this can get a little tricky, especially if your Chromebook was offline when you changed your Google account password from elsewhere.

If you are unable to log in to your Chromebook using your old password or the new password, you will need to reset your Chromebook (Powerwash). To Powerwash your Chromebook from the login screen, use the following keyboard shortcut:

CTRL + ALT + SHIFT + R

When you reset the Chromebook, you will lose any information/files stored locally on your Chromebook.

Supervised Users

Supervised users are a totally different type of user account on Chrome. Currently, there is no way to change the password for a Supervised User. The workaround is to delete the user and create a new account with a new password.

Chromebook PIN Unlock

Android-like PIN unlock is coming to Chromebook soon. This feature is currently being tested. When this feature becomes available, it is going to be one of the most used features of Chrome OS. I am currently testing this feature and it is incredibly useful. Oftentimes, our Google account passwords are complicated and difficult to type (they should be so!).

To set up PIN unlock:

  1. Go to Settings >  Screen lock
  2. Enter your Chromebook password to gain access to unlock settings.
  3. Select PIN or password.
  4. Enter your PIN. You will be asked to enter the PIN again to confirm.
  5. Click OK.

You can change the PIN from the same screen. Questions about Chromebook’s password management? Drop me a comment!

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